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Q: What is the step-by-step procedure to customizing my Red Carpet Runway backdrop?

  • A deposit is required to begin the design process and also cover the printing costs of the backdrop. We cannot invest our artists' time without a commitment to procede.

  • Decide if you want one logo graphic or two logo graphics.

  • NOTE: You can have as many of your own customer-submitted logos as you want on your backdrop, but we only custom design 1 to 2 as part of our Red Carpet packages.

  • Contact our Graphics Department via phone or via email here, and explain in as much detail as possible, exactly what you want (this includes fonts, colors, images, etc). Our designers will compose our layout, then email a proof to you for your review, and to request the changes that you wish (if you submit a design to us, we will assume that it is what you want, and will not provide multiple variations).

  • We will make your "reasonable" requested changes one time. Then, we wil email you another proof. Reworks are subject to extra design time charges.

Please allow two weeks for the design / approval / printing process of any Red Carpet Runway package. Packages include a half hour of design time (including revisions such as fonts, colors, sizes, backdrop layout, etc). Additional design time beyond these a half hour will incur additional charges. However, client will be advised before these changes will be processed.

Backdrop design is included with all Red Carpet rentals at no extra cost. Therefore, design time is limited. We cannot spend unlimited time re-designing and re-proofing several variations of a design. If you'd prefer something specific, other than our design, please feel free to submit something to us.

Q: Can I have silver, gold, or other shimmering and glistening metallic printing on my backdrop?
A: Not really. The backdrops are printed on large format four-color printers (using the same color inks that desktop inkjet printers use), and do not use special metallic, neon, or reflective inks of any kind. Of course, artwork can be designed to resemble chrome, gold, silver, and other effects (see here). However, this is accomplished by using graphic techniques such as color gradients, shadows, and highlights... rather than metallic inks or foil stamping. In simpler terms; any colors that can appear on a photographic image can be printed on your backdrop.

Q: How many people can stand in front of the different-sized backdrops? I'm not sure which one I need.
A: Well first, consider that you'll want part of the step and repeat backdrop to be visible in your photographs (or what would be the point?), so be sure to keep this in mind when choosing a backdrop size, and when having your guests pose in front of it. The Superstar backdrop is 8 feet wide and can be used with up to 3 or 4 adults. The Hollywood backdrop is 10 feet wide and can be used with up to 5 or 6 adults.

Q: Is there an extra delivery or setup charge for Red Carpet Runways?
A: No. Delivery and setup, within our service area, is included as part of the quoted rental rate. We will occasionally travel outside of our service area for larger rentals, and an additional delivery fee might be necessary depending on distance. Providing services beyond our local area will be decided on a case by case basis.

Q: Is there a deadline for ordering my Red Carpet Runway backdrop?
A: We need final approval on your backdrop design at least 10 business days prior to your event. This means that the initial design process should begin no later than 3 weeks prior to your event. Backdrops ordered too late may require an additional $100 rush printing and overnight delivery charge.

Q: Do i get to keep the backdrop after my event is over with?
A: Of course! However, if you'd like to use the backdrop again and again, we recommend not having any event dates, or other information on it that would make the backdrop's message obsolete or dated in the future.

Q: Can I just have a custom backdrop made, without renting the red carpet, posts, and ropes?
A: Yes. Just keep in mind that there are several ways to hang a backdrop, and several different frame systems. We would need to know exactly how it is to be displayed so that we can create it with the proper mounting options.

Q: Can I just rent individual items by themselves — for example, only the red carpet, or only the posts and ropes?
A: Sure. Just give us a call and let us know exactly what you need, and we'll hook you right up!

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